Shipping Protection & Optional Tip Policy

We are committed to creating a smooth and reliable shopping experience for every customer. During checkout, we may offer optional services that allow customers to add extra support or protection to their orders.

1. Optional Services Only

Shipping Protection and Tips are completely optional and are never required to complete a purchase. These services will only be included in your order if you actively choose to add them during checkout.

Shipping Protection:
A voluntary add-on designed to provide additional coverage for eligible issues that may occur while your package is in transit, including potential loss, damage, or theft.

Tip:
A voluntary way for customers to recognize and support the efforts of our fulfillment and customer care teams.

2. Shipping Protection Coverage

Customers who select Shipping Protection will receive coverage for qualifying shipping-related problems during transit. Coverage details, limitations, and exclusions can be found in our full Shipping Protection policy here:

https://modntable.com/products/123123shipping-protection

3. Refund Requests for Optional Add-ons

Your satisfaction is important to us. If you accidentally added Shipping Protection or a Tip during checkout, or if you decide you no longer want these optional services, you may request a full refund for the related amount.

Refunds for Shipping Protection or Tips can be requested at any time, including after your order has been shipped. We will review and process eligible requests promptly.

4. Contact Our Support Team

If you need assistance with a refund request or have any questions regarding these optional services, please contact our customer support team through the channels listed on our Contact Us page:

Phone / SMS: +1 (323) 402-6211
Email: support@modntable.com

Our team is always ready to help resolve your concerns and provide a smooth shopping experience.