Cenoraune Customer Support & Contact Information

Thank you for visiting the Cenoraune Customer Support Center. We believe that the quality of our customer experience should match the care and attention reflected in our dining and tabletop products.

Our support team is available to assist with a wide range of product-related questions. Whether you would like additional information about the materials used in the Artisan Coasters Collection, need guidance on coordinating our Premium Dining Placemats with your dining space, or are exploring our selection of Crafted Wooden Serving Trays, we are pleased to provide professional and individualized assistance.

For questions involving order delivery or tracking, product maintenance and care, or potential business-to-business and wholesale opportunities, please reach us through the official communication channels provided below.

1. Email Assistance

Customer Support Email: support@modntable.com

Estimated Reply Time:
Messages submitted to our support team are individually reviewed to ensure that each request receives appropriate attention. Under normal circumstances, customers can expect a detailed reply within 1–2 business days, generally equivalent to approximately 24–48 hours.

When contacting us about an existing purchase, we recommend entering your Order Number in the subject line of your email. Providing this information helps our team locate the relevant transaction more efficiently and may reduce the time required to address your request.

2. Telephone Assistance

Customer Service Number: +1 (323) 402-6211

Service Hours:
Monday–Friday, 9:00 AM–6:00 PM Eastern Standard Time (EST).

Please note that telephone calls may be subject to standard calling fees, mobile charges, or other telecommunications costs established by your network or service provider. Any such charges are determined by the applicable provider and are not controlled by Cenoraune.

3. Business Registration and Corporate Information

Cenoraune is committed to maintaining responsible commercial practices throughout its operations, with an emphasis on quality materials, considered craftsmanship, dependable product standards, and clear communication with customers.

International fulfillment activities, quality assurance procedures, and matters relating to applicable regulatory requirements are administered through the registered corporate entity identified below:

Managing Corporation:
Hong Kong Lot-Yes International Technology Company Limited

Registered Headquarters:
Room 1022A, Prosperity Commercial Centre
87–105 Chatham South Road
Tsim Sha Tsui, Kowloon
Hong Kong

We sincerely appreciate your decision to choose Cenoraune and the confidence you place in our products and service. Our team is pleased to support you in creating a dining environment that feels refined, welcoming, and thoughtfully designed.